Essential EPOS Hardware Features for UK Businesses in 2025
In 2025 EPOS systems are more advanced than ever, helping UK businesses streamline operations, enhance customer service, and boost efficiency, and having the right EPOS hardware features can make a significant difference in things like your transaction speed, data security, and overall business performance.
Must-Have EPOS Hardware Features
1. Touchscreen terminal
A fast and responsive touchscreen is at the heart of every modern EPOS system.
Benefits:
- User-friendly interface for quick transactions.
- Customisable buttons and layouts to match your business needs.
Multi-touch capability for faster interactions. - Durable and spill-resistant designs for hospitality and retail environments.
Ideal for: Retail shops, hospitality, pop-up stores, and service-based businesses.
2. Contactless & mobile payment support
As the UK moves towards a cashless society, contactless and mobile payment support is essential.
Payment methods supported:
- Contactless debit & credit cards (Visa, Mastercard, Amex, etc.).
- Mobile wallets (Apple Pay, Google Pay, Samsung Pay).
- QR Code payments for fast and secure transactions.
- Buy Now, Pay Later (BNPL) integrations.
Ideal for: Businesses wanting to offer fast, secure, and flexible payment options.
3. Barcode scanner
Barcode scanners improve transaction speed and inventory management, reducing manual input errors.
Types of barcode scanners:
- Handheld scanners – Perfect for checkout counters.
- Wireless Bluetooth scanners – Ideal for warehouses and retail stores.
- 2D/QR code scanners – Supports digital coupons and loyalty programmes.
Ideal for: Supermarkets, retail shops, warehouses, and inventory-heavy businesses.
4. Receipt printer
Even in a digital world, we think that receipt printers remain a must-have feature for businesses that provide physical receipts.
Types of receipt printers:
- Thermal printers – Fast, ink-free printing.
- Bluetooth/wireless printers – Great for mobile businesses.
- Eco-friendly printers – Reduce paper waste with digital receipt options.
Ideal for: Retail, hospitality, and businesses with high transaction volumes.
5. Cash drawer
While digital payments dominate, many businesses still accept cash transactions.
Features:
- Secure locking mechanism to prevent theft.
- Auto-open functionality for seamless transactions.
- Multiple compartments for coins and notes.
Ideal for : Businesses that still accept cash alongside card payments.
6. Customer display screen
Enhance transparency and customer engagement with a customer-facing display.
Why are they important?
- Shows itemised billing and pricing.
- Reduces checkout errors.
- Supports digital signage for promotions and upselling.
Ideal for : Supermarkets, hospitality, and retail stores.
7. Integrated scale (For retail/hospitality)
For businesses that sell food by weight or manage inventory with precise measurements, an integrated weighing scale is a game-changer.
Features:
- Ensures accurate pricing based on weight.
- Reduces manual input errors.
- Fully integrates with your EPOS system.
Ideal for : Butchers, grocery stores, delis, and bakeries.
8. Kitchen display system (For restaurants & cafés)
A Kitchen Display System (KDS) replaces paper tickets, improving your order accuracy and kitchen efficiency.
Why do you need one?
- Digital order tracking for chefs and staff.
- Reduces kitchen errors and speeds up service.
- Works seamlessly with mobile ordering and delivery apps.
Ideal for : Restaurants, cafés, takeaways, and fast-food chains.
9.Cloud connectivity & remote access
Modern EPOS systems are cloud-based, allowing business owners to monitor performance from anywhere.
Benefits:
- Access sales data in real-time from any device.
- Automatic updates and backups for security.
- Multi-location support to manage multiple branches.
Best for: Growing businesses with multiple locations.
10. Robust security & compliance features
EPOS systems handle sensitive customer data, making security features essential.
Security features:
- PCI-DSS compliance for safe card transactions.
- End-to-end encryption for secure data transmission.
- User access controls to prevent unauthorised access.
Ideal for : Any business handling customer payments and personal data.
How to Choose the Best EPOS Hardware for Your Business
When selecting EPOS hardware, consider the following factors:
- Business type – Retail, hospitality, or service-based?
- Scalability – Can the system grow with your business?
- Integration – Does it work with existing software and payment systems?
- Ease of use – Is the interface user-friendly for staff?
- Cost – Consider the total cost, including setup, maintenance, and transaction fees.
Our final thoughts: Invest in the Right EPOS Hardware!
The right EPOS hardware features can improve transaction speed, enhance security, and optimise business performance and if you invest in cutting-edge EPOS solutions, you can future-proof your operations and stay ahead of competitors.
Looking for the best EPOS hardware for your business? Contact us today for expert recommendations and exclusive deals!